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Continuous monitoring: The key to achieving effective data governance

Daniel Thyrring13 Jan 23 • 9 min read

Blog > Manage

In today’s increasingly digital world, it’s essential for businesses to have a comprehensive understanding of their data. Failure to do so can result in lost opportunities, dissatisfied customers, and wasted resources, which will all severely impact the bottom line. 

This is where data management comes into the picture – with the right solution in place, you can turn raw data into the fuel that’s needed to drive actionable insights company-wide.

Data governance is just one essential part of developing a robust data management system, but, it can be difficult to measure its effectiveness. One way that businesses can address all of these challenges is by implementing a continuous monitoring program. This involves continuously collecting, analyzing, and reporting on data in order to identify any potential issues or abnormalities. By doing so, businesses can proactively address data quality, data process, and data governance issues, and minimize overall operational risk.

Continuous monitoring can be a valuable tool for businesses of all sizes and in every sector. It is a key component for building trust in your organization’s ability to manage its data assets effectively. 

In this article, we will take a look at the importance of continuous monitoring and how it can help your business address data challenges.

Eye continuously monitoring data
Eye continuously monitoring data

Data governance

Before we dive into continuous monitoring, first, let’s clarify data governance…

Data governance is the process of managing and controlling the collection, storage, use, and dissemination of data within an organization. It typically involves the implementation of policies, procedures, and processes to ensure the accuracy, integrity, and security of data, as well as to ensure compliance with relevant regulations and standards. Data governance is an essential part of ensuring the effective and efficient management of data within an organization and can help to ensure that data is used in a responsible and ethical manner.

What is continuous monitoring?

Continuous monitoring is the process of implementing controls for documenting and monitoring risks, data, and quality. It’s an ongoing process that involves the collection and analysis of data in order to identify potential issues or risks. In turn, this helps ensure the integrity and security of information and identify potential areas for improvement or optimization.

It’s also often used to track the performance of a system or network. By regularly collecting data on the performance of a system, businesses can identify any potential issues or bottlenecks that may be affecting overall efficiency, ensuring that the system is operating at its optimal level.

One way that businesses can use continuous monitoring to support data governance is by tracking the compliance of their systems with relevant regulations and standards. Gathering data on the compliance of their systems means businesses can easily highlight any potential areas where the systems may be non-compliant. Action can then be taken to address these issues, which helps to avoid potential penalties or other consequences.

Another way that businesses can use continuous monitoring to support data governance is by tracking the security of their systems. Again, businesses can identify any potential vulnerabilities or risks that may be present and can take action to address these issues. Systems remain secure and protected from external threats helping to prevent potential data breaches or other security incidents.

Continuous monitoring is an essential part of data management and by extension, data governance. This helps to ensure the integrity and security of information and identify potential areas for improvement and optimization. Organizations can gain valuable insights into the performance and security of their systems and can take action to address any potential issues or risks.

If this isn’t the case for your business, don’t worry, there is a way to improve the quality of your data by implementing a robust data quality management strategy. This means managing both internal and external sources of information so it's always accurate, complete, and current.

Continuous monitoring and data governance

It’s vital that businesses don’t treat continuous monitoring as a one-off tool, project, phase, or task – it’s not a deliverable. Continuous monitoring is what it says on the tin – an exercise or practice that needs to be run on a continual basis. Likewise, it is not part of the DGL (Data Governance Lifecycle) as it does not only apply to specific stages within that lifecycle, rather it occurs throughout all phases of the DGL cycle.

Every organization needs to have a plan in place for data governance, and there are a number of ways to use continuous monitoring to further your data governance goals:
  • Improve processes: continuous monitoring can be used by business users as a way of identifying gaps in data governance. This includes those that need addressing within their own departments, rather than waiting until end-of-year reports or audits occur. This will help you highlight where any improvements need to be made so that any inefficiencies can be addressed sooner rather than later, saving time and resources.
  • Build trust: continuous monitoring can also help businesses validate that their data governance policies are adhered to and that the risk of data loss or misuse is reduced. It doesn't matter if you've had an isolated data misuse incident or if your organization has been operating without any problems for years – continuous monitoring ensures that you're doing everything possible to protect your data and the integrity of your business.
  • Identify potential issues: CM can also be used as a means of identifying potential issues before they can impact the business. This can make it easier for you to prioritize where resources will be best spent in terms of security practices (based on what's most likely to result in harm if exploited by an attacker).
  • Promote collaboration between departments: get more people within your business involved in decision-making. Take a team of software developers that are working on a new project for example. If you want to keep tabs on the performance, you can use continuous monitoring to measure how often users click certain buttons or navigate away from areas of the website. This facilitates product improvement and helps to ensure users’ needs are met.
  • Measure business performance: if you're running an eCommerce store and want to know how often customers click on certain products or how long it takes them to add an item to their shopping cart, continuous monitoring can help you understand how users interact with your site. This enables you to make improvements that will drive more traffic and increase sales.

Typical use cases for continuous monitoring

Continuous monitoring is a key practice that can be used to track the progress of various projects, data quality initiatives, data governance programs, and data security programs.

Some typical use cases for continuous monitoring include:
  • Monitoring that critical business processes is completed

  • Logging of record changes

Benefits of continuous monitoring

Businesses have to make sure that data is secure. This means knowing what's being done with it and whether it's being used well. Continuous monitoring helps you understand all of these things, as well as the risks that your data may pose to your business.

Continuous monitoring can help you:
  • Understand how well your internal security policies are working

    By monitoring continuously, you can be alerted when someone accesses an area of your network for which they don't have permission or when one of your servers goes offline unexpectedly. Both of which are signs that something may be wrong with internal security policies.

  • Monitor what people are doing with data

    Employees can access data on their own devices or through their work accounts, for example downloading sensitive files. If someone starts accessing sensitive information too frequently or using it in ways that aren't consistent with their job duties or responsibilities, then continuous monitoring will let you know so that you can take action before any damage is done.

  • Ensure compliance with records and handling of data

    Employees can access data on their own devices or through their work accounts, for example downloading sensitive files. If someone starts accessing sensitive information too frequently or using it in ways that aren't consistent with their job duties or responsibilities, then continuous monitoring will let you know so that you can take action before any damage is done.

  • Enable more proactive handling of issues

    Employees can access data on their own devices or through their work accounts, for example downloading sensitive files. If someone starts accessing sensitive information too frequently or using it in ways that aren't consistent with their job duties or responsibilities, then continuous monitoring will let you know so that you can take action before any damage is done.

Common mistakes when adopting continuous monitoring

While there are many benefits and use cases associated with adopting continuous monitoring measures, there are also some common pitfalls that businesses fall foul of, such as:

  • Not devoting enough time to it

    Continuous monitoring requires that you change your attitude toward security, and this can take time. The more agile you are in terms of deploying new processes or tools, the easier it will be for you to adopt continuous monitoring.

  • Not devoting enough resources to it

    Organizations with large teams who are expected to manage many systems tend not to have the required amount of personnel dedicated solely to security tasks such as monitoring and incident response. If your organization does not have a dedicated staff for these tasks, then you may want to consider using third-party services or hiring contractors instead.

  • Not having the right people

    This is a very common occurrence – not having enough people for this type of work within an organization’s IT department. This often happens because companies don't realize just how much work goes into managing an effective continuous monitoring program until they've already started one – and then they realize they don't have enough people on staff who can support those efforts effectively.

Conclusion

Continuous monitoring can be an important part of data governance programs. By documenting and monitoring risks, data, and quality in an ongoing manner, it can be a powerful tool for data governance programs if used properly. It can also help promote collaboration with departments within your business that aren’t normally involved in decision-making or risk management.

Data governance is all about ensuring that your data is high quality, accurate and consistent. It’s also about protecting your sensitive information from security threats like fraud, corruption, or accidental disclosure. Continuous monitoring is one way to build trust in data governance programs by providing better visibility into how well the program is working overall.

Using these tools can help you identify areas where improvements need to be made within your organization so that everyone has confidence when making decisions that rely on data-driven results.

If you’re looking to implement a continuous monitoring program, discover how the exMon platform can help by contacting us or one of our partners today.

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Daniel ThyrringChief Commercial Officer, Exmon Software

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